Frequently Asked Questions
Everything you need to know about your high-performance carbon wheelsets.
Are Superteam wheels UCI approved?
Yes, many of our carbon wheel models are UCI approved, ensuring they meet the rigorous safety and performance standards required for professional competitive racing.
What is the typical shipping time for a new wheelset?
Orders are typically processed within 2-3 business days. Depending on your location, international shipping usually takes between 7 to 14 business days via our tracked courier partners.
Do the wheels come with a warranty?
Every Superteam wheelset comes with a 2-year limited warranty covering manufacturing defects. This ensures peace of mind while you are pushing your limits on the road or track.
What is the maximum rider weight limit for your carbon wheels?
Most of our road wheelsets have a recommended maximum rider weight limit of 120kg (264lbs). Please check the specific product specifications for reinforced or specialized models.
What type of brake pads should I use with carbon rims?
To maintain the integrity of the braking surface and ensure safety, you must use brake pads specifically designed for carbon rims. We include a set of compatible pads with every rim-brake wheelset purchase.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization and receive shipping instructions.